Hi, I’m Joseph Stern, MD at Carolina Neurosurgery and Spine Associates.
Skeptical of online patient reviews. Satisfied patients didn’t take time to post reviews. Fair number of patients saw me for a second opinion only.
Personally rewarding to use a platform enabling patients to post feedback while in my office. I’ve received several Top Doctor awards. Significant increase in 1st opinion cases; consistently full OR schedule.
Biggest Challenge Now:
Preventing “competitors” from catching on to eMerit.