eMerit Case Study: Neurosurgeon
Hi, I’m Joseph Stern, MD at Carolina Neurosurgery and Spine Associates.
Skeptical of online patient reviews. Satisfied patients didn’t take time to post reviews. Fair number of patients saw me for a second opinion only.
Personally rewarding to use a platform enabling patients to post feedback while in my office. I’ve received several Top Doctor awards. Significant increase in 1st opinion cases; consistently full OR schedule.
Biggest Challenge Now:
Preventing “competitors” from catching on to eMerit.